Venue Details

Address

ExCeL London
Royal Victoria Dock
1 Western Gateway, Royal Docks
London
E16 1XL

For more information regarding the venue and for information on how to get there, please see ExCeL's website.

Venue & General Information

Please click here to view an A-Z of helpful venue and general information to help you with your planning.

Exhibitor Catering- Stand & Hospitality

ExCeL London Regulations state that all food and drink that is to be consumed on or given away from your stand must be purchased from the Official Exhibition caterers. They will be more than happy to help and advise you on a wide range of options available to suit your requirements and budget.

To view their range of food, snacks and beverages click here.

If you wish to provide your own catering, you can do so by completing an Indigenous Sampling application. The Indigenous Sampling Application is for any exhibitor wishing to provide low-risk food/drink that has been donated free of charge by a manufacturer and is considered to be genuinely indigenous to their country. External catering will not be permitted for 2022.

If you would like to provide your own food and drink on your stand then please note that an application is required for any level of Low-Risk Indigenous Sampling or External Catering whether it be for VIP guests, general visitors, or staff.

There are strict deadline dates and charges will apply so please click here to read the Terms and Conditions for both Low-Risk Indigenous Sampling and External Catering applications.

Once you have read the Terms and Conditions you can make your application here.

Please also note that if you are serving alcohol, if not purchased through ExCeL London Hospitality, you will need to ensure that you have the necessary licences for this and a copy of this would need to be provided to ExCeL London Hospitality.

There will be onsite checks on stand catering activities, and we strongly advise exhibitors who are considering elements of food and drink offerings on stand, to follow the guidelines above.

Catering (General)

Situated in the Boulevard there are a number of catering outlets, some of which will also be open during the construction and dismantling periods.

Food Health & Hygiene

Exhibitors planning their own stand catering must also satisfy all health and safety, food safety and hygiene requirements. Further catering information and regulations are contained in the eGuide

Please notify ExCeL London Hospitality if you are planning to arrange your own stand catering.

We reserve the right to stop any food or drink (including beverages) being offered this has not been preapproved by the Organisers and ExCeL London Hospitality and has not been provided by ExCeL London Hospitality.

Please contact ExCeL London Hospitality to discuss your requirements in full.

Exhibitor & Contractor Welfare

We all have a duty of care to help and support event industry professionals and here at RX Global, the safety and wellbeing of everyone onsite is one of our top priorities.  Everyone has a role to play to look out and care for our colleagues and peers and we can all do this by taking the following steps:

  • Don’t request or plan for stand designs that can not be safely and comfortably constructed and dismantled during the published time available.
  • Provide sufficient amount of onsite crew to reduce long working hours
  • Ensure adequate breaks for staff
  • Everyone on site should have access to drinking water, catering facilities and rest rooms
  • Be kind.  Be considerate

Emergency Procedures

Evacuation or partial evacuation is on the advice of the Venue. Should an emergency occur that necessitates an evacuation, an announcement will be made over the PA system. Exit the building immediately via the nearest exit point and make your way on foot to your closest Assembly Point. Please refrain from using mobile phones at this time.

Whilst at the Assembly Point you will be kept informed of developments. When the emergency has ceased you will either be invited to return to the exhibition to resume normal business or advised to return the next day – in which case you will not be permitted to return to the exhibition to collect vehicles, bags, briefcases etc.

To download the venue Emergency Procedures that should be distributed to all staff working onsite, please click here

Security

A badging system is in place to ensure all personnel are registered and associated with the show.

Exhibitor badges / e-badges are essential for open days, unfortunately no badge no entry! During the build up and breakdown period all contractors must have a contractor wristband / e-badge.

Advice for Exhibitors

Whilst every reasonable precaution is taken to ensure the safety and security of personnel and equipment and the premises are patrolled day and night, we cannot accept any responsibility whatsoever for any injury, loss or damage or any consequential losses which may befall your personnel and their property.

Exhibitors are responsible for the security of their goods, please consider how you can secure your products and belongings whilst on-site. We recommend that valuables are not left unattended on your stand and are removed or locked away each evening. This is particularly relevant on the closing evening and throughout the breakdown period. During the day be aware of your space - report anything or anyone suspicious to security. If you are a victim of theft please report it immediately.

If you would like specialist security for your stand please contact the Official Security Contractor