In this section you will find helpful information to support your visit to ATM, as well as frequently asked questions.
If you still can’t find what you’re looking for, there are details of how to get in touch with us so that we can help you directly.
View our frequently asked questions about Arabian Travel Market 2026 rescheduling to 17–20 August 2026
View our frequently asked questions about attending
View our frequently asked questions about exhibiting
Find out more about getting to our event
View our full event admissions policy
Learn more about the safety precautions that are in place
Secure your online presence with our scam-awareness tips.
Q: What are the rescheduled dates for Arabian Travel Market (ATM) 2026?
A: Arabian Travel Market (ATM), along with ATM Travel Tech and IBTM @ ATM, will now take place 17–20 August 2026.
Q: Will the event still be held at Dubai World Trade Centre?
A: Yes, the events will continue to take place at Dubai World Trade Centre, as originally planned.
Q: Are there rescheduled payment terms?
A: Our payment terms remain unchanged and will continue to apply as outlined in your Contract to Exhibit.
Q: Will the event still be the same size?
A: Yes, we expect strong participation from the global travel industry. The rescheduled dates provide additional time to engage international audiences and support even broader participation across the travel and tourism sector.
Q: Will I receive a new Contract to Exhibit for the rescheduled event? / Do I need to sign another Contract to Exhibit?
A: No. Your current Contract to Exhibit will continue to apply in respect of the rescheduled event, as amended to reflect the new dates. You will be sent an email to confirm the change of dates. You do not need to sign anything additional.
Q: What happens to orders that I have already placed with the venue?
A: We recommend contacting the venue directly regarding any orders already placed.
Q: Will I have the same stand location for the rescheduled dates?
A: Yes. Your confirmed stand location will remain the same, and all orders placed in accordance with your Contract to Exhibit will be transferred to the rescheduled event dates.
Q: I cannot participate on the rescheduled dates. Can I receive a refund?
A: As per the terms of your Contract to Exhibit, where the event is rescheduled your booking is automatically transferred to the rescheduled dates. If you need to cancel your participation, the cancellation terms within your Contract to Exhibit will apply.
Q: What happens to my Exhibitor Indemnity?
A: Your Exhibitor Indemnity will continue to apply to the rescheduled dates. You do not need to purchase a rescheduled Exhibitor Indemnity.
Q: If I have taken out public liability insurance for the event, will this still apply to the rescheduled dates?
A: We recommend contacting your insurer directly to notify them of the revised event dates. They will advise you if any further action is required.
Q: Will RX official contractors transfer my existing orders to the rescheduled dates?
A: Yes. Orders placed with RX official contractors will automatically transfer to the rescheduled event dates.
Q: What should I do about shipment arrangements?
A: We understand the rescheduling may affect shipments. Please contact your freight forwarder or logistics provider as soon as possible to determine the best course of action.
Q: Will third-party contractors I have engaged transfer my orders to the rescheduled dates?
A: We recommend contacting your third-party contractors directly to reschedule your arrangements in line with the rescheduled event dates.
Q: Who do I contact for further questions?
A: If you require further assistance, our Customer Services team will be happy to help. Please contact us via the event website or your account manager.
Q: Will the Hosted Buyer Programme benefits be transferred to the rescheduled event dates?
A: Yes. All Hosted Buyer Programme benefits will apply to the rescheduled event. The event team will contact you regarding updated arrangements where applicable.
Q: If I am unable to attend on the rescheduled dates, can I send a colleague in my place?
A: Unfortunately, places on the Hosted Buyer Programme are non-transferable. Please contact the Hosted Buyer team to discuss your situation.
Q: Will I receive a refund of my Hosted Buyer registration fee if I cannot attend?
A: Please refer to the Hosted Buyer Programme terms and conditions. The event team will advise you on the applicable policy.
Q: Will my ticket/registration be automatically transferred to the rescheduled dates?
A: Yes. Your ticket or registration will automatically transfer to the rescheduled event dates.
Q: I have purchased a ticket but cannot attend the rescheduled dates. What should I do?
A: Tickets are non-transferable and non-refundable. Please refer to the Admissions Policy on the event website for further details.
Q: I have already booked flights for the event. What should I do?
A: We recommend contacting your airline or travel provider directly to review available options to amend your travel arrangements.
Q: Is my visitor registration still valid?
A: Yes. All visitor registrations and tickets will remain valid for the rescheduled event dates.
Q: I am speaking at the event. Do I need to take any action?
A: No immediate action is required. The event team will contact you directly regarding updated scheduling.
Q: I booked my flight, hotel or transfers through a third party. How can I update my booking?
A: Please contact the third-party provider directly to update your travel arrangements.
Monday 17 August 2026: 11.00-18.00
Tueday 18 August 2026: 10.00-18.00
Wednesday 19 August 2026: 10.00-18.00
Thursday 20 August 2026: 10.00-17.00
Make sure you stay updated with the latest industry news and event announcements by following us on our social channels below. Join the conversation by using the hashtag #ATMDubai.
You can promote your attendance at ATM Dubai and encourage colleagues or peers to register by using our promotional materials tool kit, including banners and logos here.
For speaking opportunities, please contact our Conference Manager, Brooke Gilbertson.
The dress code is business attire.
To join us at Arabian Travel Market, please click here to take part. If registration is open, you will be prompted to enter your details and upon completion you will receive a confirmation email, a badge will be sent to you by email closer to the show. If registration is not open, you will be able to join the waiting list to be the first to know when it is open. If you encounter any difficulties with registration, please contact our Customer Services team who will be happy to help.
Register online for free before the deadline to avoid a registration fee. There will be no over-the-counter registration at the show. During the show, all registrations must be done online. Registration fees are strictly non-refundable.
There will be no provision for badge printing at ATM Dubai due to the volume of attendees we welcome. Your badge will be sent to you by email closer to the show and you must print before you arrive onsite.
If you need to change any of the details as they appear on your badge, please contact our Customer Services team who will be able to make the necessary amendments for you.
Our badges can sometimes find their way into your spam or junk folders, so please check there in the first instance. If your badge is not there, please contact our Customer Services team who will be able to re-send your confirmation to the email address you booked with.
Each registration requires a unique email address, and therefore you will need to register for each person that wishes to receive a badge. If you encounter any difficulties with this, please contact our Customer Services team who will be happy to help.
We will be happy to help you with this. Please contact our Customer Services team.
We will be happy to help you with this. Please contact our Customer Services team.
To join us at the event, please click here to book. Our badges for Media are vetted and restricted to publishers, editors, journalists, photographers, broadcasters, influencers, content creators and web bloggers associated with the travel industry.
Unfortunately, we do not allow any children in the exhibition halls under the age of 18.
There is no need to cancel your registration if you are unable to attend. If you have made a payment, please note fees are non-refundable.
All pre-registered attendees have access to the meeting booking service (ATM Meet). If you haven’t received your login details following registration, please contact our Customer Services team.
For further information on the traveling to the UAE, please click here and scroll down to read through the ‘Passports & Visa’ section. You may also find the separate FAQs section at the bottom of the page useful.
The venue is Wi-Fi enabled. If you are an Exhibitor and require sole use of a secure wireless connection, you can speak with our official internet service provider via the Exhibitor Operations Manual, which you can access in the Exhibitor Portal.
At the venue, you will be guided around the event by various directional signage and there will be information points throughout the venue with staff who can assist you.
You may also use our interactive floorplan, which can be accessed via the official ATM app, to assist you in finding your way throughout the show floor.
For further information on how to travel the venue, please click here and scroll down to read through ‘Finding your way to DWTC’ section.
For further information on parking facilities at the venue, please click here and scroll down to read through the ‘By car’ section under the header ‘Finding your way to DWTC’.
DWTC is committed to providing accessible facilities to support People of Determination. Read through the following questions to learn more about the venue’s facilities, or you can also click here.
Wheelchairs are available for hire free of charge from three of the venue’s Information Desks-- located at the Convention Gate, the Exhibition Gate, and at Hall 1. They are also available from the Emergency Medical Services Station next to Hall 5.
All car parks in and around the venue have parking spaces for People of Determination.
All public entrances allow for access by wheelchair via low gradient ramps and an automatic door. Once inside the venue, all floors are leveled, offering unobstructed access.
There are over 75 toilets for disabled visitors located throughout the venue. They are located near the entrances of most of the halls, inside the halls, and outside some meeting rooms on Level G, Level 1, and Level 2.
We’re happy to help so you can focus on enjoying the show without worrying about which facilities are available to you. If you have questions on accessibility at DWTC, please contact [email protected] or get in touch with our Customer Services team. You can also visit DWTC’s Accessibility Map here.
Please forward your enquiry to the relevant sales representative listed on the Contact Us page or fill in the Stand Enquiry form on this website.
Our sales team will be able to assist with the pricing, fill out a Stand Enquiry form and the team will get back to you as soon as possible.
Exhibitors who have booked a stand can access their onboarding information via the ATM Exhibitor Portal.
Exhibitors can view the exhibition timetable in the ATM Exhibitor Operations Manual. Check back regularly for updates on when this information becomes available.
If you have already signed your contract as an Exhibitor, you should have already received your login details. If you need any further assistance, we will be happy to help. Please contact our Customer Services team.
The Exhibitor Operations Manual is available within the Exhibitor Portal or click here. Once you login to the portal, you can then scroll down to the ‘Services’ box where you will find a link to access the Exhibitor Operations Manual.
You can register your sharers via the Exhibitor Portal and the number of sharers that you may register will be based on the allocation you have been contracted for. If you have not yet been contracted for your sharers please speak with your sales contact to arrange this. If you have any further difficulties please contact our Customer Services team who will be happy to help.
Once you have registered your stand sharers in the Exhibitor Portal, they will each receive a link to login to the portal and access their own profile/directory listing. The login link will be sent to the email address you have associated with their details when you registered them.
We would suggest you reach out to your sales contact – and if needed they can then share further contact details with you if you need to speak with our accounts team.
If you would like innovative, all-inclusive and cost-effective packages that are tailored to your budget and requirements, please contact our Smartspace team on [email protected]. They work closely with exhibitors to manage every aspect of the stand build and are renowned for delivering outstanding results and exceptional service.
We have some great opportunities available to help promote your brand, products and services. To discuss the sponsorship that is available and would offer the greatest value to you please speak with a member of our sales team.
We would suggest you reach out to your sales contact to discuss the options available.
You can promote yourself at ATM London using our promotional materials tool kit –including banners and logos which will be available within the Exhibitor Portal.
Remember to follow us on social and use our tag #ATMDubai:
Your sales contact will be in touch should the event be postponed or cancelled to assist you further.
We would suggest you reach out to your sales contact.
You can view a variety of furniture options for both shell scheme and space only stands via the Exhibitor Operations Manual.
If you have already signed your contract as an exhibitor, you will be sent your login details as soon as the Exhibitor Portal is available. If you need any further assistance we will be happy to help, please contact our Customer Services team.
Please refer to the catering information available in the Exhibitor Manual.
If you need any further assistance we will be happy to help, please contact our Customer Services team.
We would suggest you reach out to your sales contact.
Exhibitors will have access to our bespoke lead-generating app – Lead Manager App. This app allows you to capture leads from the conversations you have with the simple scan of a badge – and it is included in your exhibitor package at no extra cost! You can access Lead Manager App a few weeks before the event using the login details sent to your Exhibitor Portal administrator. Click here to find out more.
Please remember to log-in to Lead Manager App after ATM, to download all your leads.
Our Operations team will be onsite to support you via our Organisers Office, along with all official contractors whose details are listed in the Exhibitor Operations Manual. In addition to this, we will have members of our Sales and Marketing teams on hand to offer any additional support you may need.
You can find all delivery information in the Exhibitor Operations Manual.
If you need any further assistance we will be happy to help, please contact our Customer Services team.
You can find all storage information in the Exhibitor Operations Manual. If you need any further assistance we will be happy to help, please contact our Customer Services team.
Ensure your profile is as close to 100% complete as you can, send press releases through the portal and request meetings during our self-scheduled appointments.
Due to data protection, we are unable to provide a list of buyers. You are, however, able to search for buyers according to region, company name and product within the meeting booking service (ATM Meet).
Neslihan Gundes is on hand to assist with any queries regarding the Hosted Buyer programme. Please contact her for more information: [email protected]
If you have any queries, questions regarding your participation at ATM, please contact our Customer Service team.