How can we help?

In this section you will find helpful information to support your visit to WTM London, as well as frequently asked questions.

If you still can’t find what you’re looking for, there are details of how to get in touch with us so that we can help you directly.


If your stuck with a question, please take a look at our frequesntly asked questions or get in touch. 

Venue & Travel

Find out where we are located and how to get there. 

Event updates

Keep up to date with all thing WTM London including your health and safety. 

Scam warnings

Take care of your online safety with our tips for looking out for scams online. 

Safety & Security

Read on to find out about the safety precautions will be taking at our event. 

PCR Testing

There will be a facility for PCR testing at ExCeL to assist all attendees.

Can't find what you're looking for?

 If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.